Our mission is to extend the reach and quality of publicly managed old age income security programs through consistent and ever-improving standards of compliance and benefit delivery in a manner that wins the approval and confidence of members in our methods, fairness, honesty and integrity, thereby contributing to the economic and social well-being of the nation.
The technology-driven and hassle-free services are envisaged to improve the level of trust on the functioning of EPFO include:

• Provide minimum interface but maximum output from the EPFO offices
• Improved and reliable facility for on line services
• Real time monthly updation of member accounts
• Online access to member account
• Ensure one Employee one EPF account
• Reduce the time for settlement of claims from the present 20 days to 3 days
• Facilitate the ease of compliance
• Encourage and promote voluntary compliance
• Keep up the vigil and ensure proper compliance by all establishments
• Further improvise easy interaction with EPFO to obtain information or seek redressal